Protecting your private information is our priority. This Statement of Privacy applies to R&B Roofing and Remodeling and explains what personal information we collect, how we use it, what we do not do with it, and how we keep it secure — as well as how you can manage your consent.

For the purposes of this Privacy Policy, unless otherwise noted, all references to “we,” “us,” “our,” or “sites” refer to R&B Roofing and Remodeling. Our sites are informational and marketing platforms used to provide roofing, remodeling, and property improvement services, generate inquiries, and communicate with prospective and existing customers.

By using our sites, submitting a form, or contacting us, you consent to the data practices described in this statement.

Collection of Your Personal Information

We collect only the information necessary to provide you with accurate estimates, project guidance, and service communication.

Personal information may be collected through:

Website visits and browsing activity

Contact forms and estimate request forms

Phone calls, emails, SMS/text messages, or messaging platforms

Advertisement interactions (Google, Facebook, etc.)

Cookies and tracking technologies

Information collected may include:

Name

Email address

Phone number

Property address

Project details (roofing, siding, remodeling, etc.)

Preferences and communication history

We do not collect personal information unless you voluntarily provide it. However, providing certain information may be required to receive estimates, schedule inspections, or move forward with services.

Use of Your Personal Information

We use your personal information to:

Respond to inquiries and provide free estimates

Schedule inspections and consultations

Communicate project details, timelines, and updates

Deliver customer support

Send appointment reminders and follow-ups

Share relevant service or promotional information (when consent is provided)

Our goal is to make your project simple, clear, and stress-free from start to finish.

Sharing Information with Third Parties

We do not sell, rent, or lease your personal information.

We may share your information with trusted partners who help us operate our business, including:

Scheduling and CRM platforms

Marketing and communication tools (email/SMS)

Website hosting providers

Payment processors (if applicable)

All third parties are required to:

Keep your data confidential

Use it only to provide services on our behalf

We may disclose your information if required by law or to protect our rights, safety, or property.

Tracking User Behavior

We may track how users interact with our website to:

Improve our services

Understand customer needs

Deliver more relevant information and advertising

This data helps us better serve property owners looking for reliable roofing and remodeling solutions.

Automatically Collected Information

We may collect technical data such as:

IP address

Browser type

Device information

Access times

Referring websites

This information is used for system performance, analytics, and improving user experience.

Use of Cookies

Our website may use cookies to:

Enhance your experience

Remember preferences

Improve functionality

You can choose to accept or decline cookies through your browser settings.

External Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.

Security of Your Personal Information

We implement reasonable security measures, including:

SSL encryption

Secure systems and restricted access

While we strive to protect your data, no system is completely secure.

Children Under Thirteen

We do not knowingly collect personal information from children under 13.

Email and SMS Communications

We may contact you via email or SMS for:

Appointment confirmations

Project updates

Follow-ups and reminders

Promotional messages (with consent)

You can opt out anytime by:

Clicking “unsubscribe” in emails

Replying “STOP” to SMS messages

Changes to This Privacy Policy

We may update this Privacy Policy at any time. Continued use of our services means you accept those changes.

Contact Information

Business Name: R&B Roofing and Remodeling
Email: [email protected]
Phone: +1 502-268-4216
Last Updated: 05/21/2025